Terms of Service
Last updated: August 2026
1. Agreement to Terms
By accessing our website and using the repair services provided by The CellRevive ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
2. Repair Services & Warranties
We provide professional repair services for mobile devices.
- 90-Day Limited Warranty: All smartphone and tablet repairs (including screen replacements, batteries, charging ports, cameras, and other component installations) are backed by a 90-day limited warranty covering replacement parts and labour against manufacturer defects.
- Exclusions: Our warranty does not cover subsequent physical damage (e.g., drops, cracks), liquid damage occurring after repair, or damage resulting from third-party modifications.
3. Device Diagnostics and Quotes
All price estimates provided online or over the phone are subject to change pending a physical diagnostic of the device. If additional damage is found during the repair process, we will pause work and contact you for authorization before proceeding with any additional costs.
4. Mail-In Service
For our Canada-wide mail-in service, we provide prepaid, insured shipping labels. While devices are insured during transit (up to $1,000 CAD by default), The CellRevive is not liable for data loss or damage caused by the carrier outside of the insured limits. We strongly recommend backing up your data before shipping your device.
5. Data Backup
While we adhere to a strict Zero Data Loss policy during standard component replacements, electronic repairs carry inherent risks. You are solely responsible for backing up your data before submitting your device for repair. The CellRevive is not liable for any loss of data, photos, contacts, or other information.
6. Abandoned Devices
Devices left at our facility or unpaid for more than 60 days after the completion of the repair will be considered abandoned. We reserve the right to recycle or sell abandoned devices to recover repair costs.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
8. Contact
For inquiries regarding these terms, please contact us at:
The CellRevive
556 Cullen Ave, Mississauga, ON L5B 2M9
Phone: +1 437-499-1678